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TENREHTE TECHNOLOGIES, INC.
STANDARD TERMS AND CONDITIONS OF SALE
- Offer and Acceptance
Tenrehte Technologies, Inc. and its subsidiaries
(“TENREHTE”) offers to sell and deliver products in accordance with the
terms and conditions set forth herein. Acceptance of this offer is expressly limited to
such terms. TENREHTE hereby objects to and rejects any additional or different terms
proposed by Buyer, including those contained in Buyer’s purchase order, unless
TENREHTE expressly agrees to such terms in writing.
- Prices and Releases
TENREHTE’s price in effect at the time TENREHTE receives
Buyer’s purchase order shall continue to apply if the quantity ordered is
released by TENREHTE within three (3) months and shipments are scheduled within six (6)
months. Otherwise, TENREHTE’s price in effect on the actual release date for the
quantity actually shipped shall apply.
If the price of fuels, metals, raw materials, equipment or other
production costs increases significantly, TENREHTE shall have the right and Buyer shall
have the obligation to renegotiate the price of all products not yet shipped, and if an
agreement is not reached, TENREHTE shall have the right to terminate this contract
without liability.
- Accuracy of Information
To the extent TENREHTE provides product information, TENREHTE
attempts to be as accurate as possible. However, TENREHTE does not warrant the accuracy
of product descriptions, product price, product availability or other information on
its websites, sales brochures, or other matter as accurate, complete, reliable,
current, or error-free. Furthermore, in
the event that a product is mistakenly listed at an incorrect price, TENREHTE reserves
the right to refuse or cancel any orders placed for such products, regardless of
whether the order has been confirmed or Buyer is charged. If Buyer has already been
charged for the purchase and Buyer’s order is cancelled, arrangements will be
made to issue a credit to Buyer in the amount of the incorrect price.
- Title and Delivery
Shipments inside the U.S. shall be delivered FOB TENREHTE’s
shipping dock. Shipments outside the U.S. shall be delivered FCA (Incoterms 2000)
TENREHTE’s shipping dock. Title and liability for loss or damage shall pass to
Buyer upon TENREHTE’s delivery to Buyer’s designated carrier. Any
subsequent loss or damage shall not relieve Buyer from its obligations. Buyer shall
reimburse TENREHTE for insurance and transportation costs on international shipments
and shall be responsible for all import duties, taxes and any other expenses incurred
or licenses or clearances required. TENREHTE may deliver products in installments.
Delivery dates are estimates. TENREHTE shall not be liable for any damage, losses or
expenses incurred by Buyer if TENREHTE fails to meet the estimated delivery
dates.
- Payment Terms
- If TENREHTE extends credit to Buyer, payment terms shall be net
thirty (30) days after TENREHTE’s invoice. TENREHTE may change or withdraw
credit amounts or payment terms at any time for any reason. If the products are
delivered in installments, Buyer shall pay for each installment in accordance with
the above payment terms. If Buyer fails to make any payment when due, TENREHTE may
suspend or cancel performance under any agreements in which TENREHTE has extended
credit to Buyer. TENREHTE’s suspension of performance may result in
rescheduling delays. If, in TENREHTE’s judgment, Buyer’s financial
condition does not justify the payment terms specified herein, then TENREHTE may
terminate this contract unless Buyer immediately pays for all products that have been
delivered and pays in advance for all products to be delivered. Termination in
accordance with this clause shall not affect TENREHTE’s right to pursue any
other available remedies.
- Notwithstanding anything to the contrary, if Buyer fails to make
any payment when due, TENREHTE will add a service charge at the rate of 1.5% per
month (18% per year) or the maximum legal rate, whichever is less, to unpaid invoices
from the due date thereof.
- Notwithstanding anything to the contrary, if Buyer fails to make
any payment when due, TENREHTE will add a service charge at the rate of 1.5% per
month (18% per year) or the maximum legal rate, whichever is less, to unpaid invoices
from the due date thereof. Buyer acknowledges and agrees that if TENREHTE retains a
collection agency or attorney to collect unpaid amounts, TENREHTE may invoice Buyer
for, and Buyer will pay, all reasonable costs of collection, including without
limitation reasonable attorney's fees.
- Buyer may make a direct bank (“wire”) transfer. Wire
transfers must be complete before a Buyer’s order can be released. Wire
transfers may incur additional administrative costs to process and service the
Buyer’s order. Wire transfers may incur additional time to process and service
the Buyer’s order.
- Notwithstanding anything to the contrary, Buyer’s outside
the United States must remit payment in advance using wire transfer or credit card.
Wire transfers or credit card payments must be complete before a Buyer’s order
can be released. Wire transfers or credit card payments may incur additional
administrative costs to process and service the Buyer’s order. Wire transfers
or credit card payments may incur additional time to process and service the
Buyer’s order.
- Notwithstanding anything to the contrary, remittances will be
received by a bank simply as clearing agency. The receiving bank has no authority to
determine whether or not the amount remitted constitutes payment in full. Remittances
marked to indicate payment in full will be deposited by the bank not with standing
such markings and such deposit shall not indicate TENREHTE’s acceptance of the
remittance as payment in full unless the remittance actually constitutes payment of
all sums owed.
- Taxes
Prices do not include applicable taxes or duties. Buyer is solely
responsible for paying all applicable taxes and duties. TENREHTE will add sales taxes
to the sales price where required by applicable law, and Buyer will pay such taxes
unless Buyer provides TENREHTE with a duly executed sales tax exemption certificate. If
Buyer is required by law to withhold any amount of tax from its payment to TENREHTE,
Buyer shall promptly pay such amount to the appropriate tax authority and take all
reasonable steps to minimize such withholding tax.
- Contingencies
TENREHTE shall not be in breach of this contract and shall not be
liable for any non-performance or delay in performance if such non-performance or delay
is due to a force majeure event or other circumstances beyond TENREHTE’s
reasonable control, including but not limited to, shortages of labor, energy, fuel,
machinery or materials, technical or yield failures, war, civil unrest, any government
act, law or regulation, including any judicial order or decree, any communication or
power failure, labor dispute, natural disaster, fire, flood, earthquake, explosion,
terrorist act or Act of God. In the event of a shortage of products, TENREHTE may
allocate, at its sole discretion, product production and deliveries.
- Warranties and Related Remedies
- Subject to clauses 7.5, 7.6, and 7.7 below, TENREHTE warrants that
TENREHTE products will conform either to TENREHTE's published specifications for such
product or other mutually agreed upon written specifications signed by an authorized
TENREHTE representative. For finished products, TENREHTE warrants that commencing
from the date of shipment to Buyer (but in case of resale by an Approved Source other
than TENREHTE, commencing not more than three (3) month after original shipment by
TENREHTE), and continuing for a period of the longer of (a) one (1) year or (b) the
warranty period (if any) expressly set forth as applicable in the warranty card
accompanying the product. TENREHTE shall not be liable for any defects that occur in
products that are installed more than three (3) months after shipment. Notwithstanding
the foregoing, TENREHTE shall not be liable for any defects that are caused by
neglect, misuse or mistreatment by an entity other than TENREHTE, including improper
installation or testing, or for any products that have been altered or modified in
any way by an entity other than TENREHTE. Moreover, TENREHTE shall not be liable for
any defects that result from Buyer's design, specifications or instructions for such
products. Testing and other quality control techniques are used to the extent
TENREHTE deems necessary. Unless mandated by government requirements, TENREHTE does
not necessarily test all parameters of each product.
- If any TENREHTE products fail to conform to the warranty set
forth above, TENREHTE's sole liability shall be at its option to repair or replace
such products, or credit Buyer's account for such products. TENREHTE's liability
under this warranty shall be limited to products that are returned during the
warranty period to the address designated by TENREHTE and that are determined by
TENREHTE not to conform to such warranty. If TENREHTE elects to repair or replace
such products, TENREHTE shall have a reasonable time to repair such products or
provide replacements. Repaired products shall be warranted for the remainder of the
original warranty period. Replaced products shall be warranted for a new full
warranty period.
Replacement products may be refurbished or contain refurbished
materials.
Prior to returning any such product, the Buyer must obtain a Return
Materials Authorization (“RMA”) number from TENREHTE. The Buyer is
responsible for all freight charges to return any such RMA product to TENREHTE.
TENREHTE will not accept any freight collect RMA product shipments.
- EXCEPT AS SET FORTH ABOVE, PRODUCTS ARE PROVIDED “AS
IS” AND “WITH ALL FAULTS.” TENREHTE DISCLAIMS ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, REGARDING SUCH PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
- Buyer agrees that prior to
using or distributing any systems that include TENREHTE products, Buyer will
thoroughly test such systems and the functionality of such TENREHTE products as used
in such systems. TENREHTE may provide technical, applications or design advice,
quality characterization, reliability data or other services. Buyer agrees that
providing these services shall not expand or otherwise alter TENREHTE’s
warranties, as set forth above, and no additional obligations or liabilities shall
arise from TENREHTE providing such services.
- Safety-Critical, Military and Automotive
Applications
TENREHTE products are not authorized for use in safety-critical
applications (such as life support) where a failure of the TENREHTE product would
reasonably be expected to cause severe personal injury or death, unless officers of the
parties have executed an agreement specifically governing such use. Buyer shall fully
indemnify TENREHTE and its representatives against any damages arising out of the
unauthorized use of TENREHTE products in such safety-critical applications.
TENREHTE products are neither designed nor intended for use in
military/aerospace applications or environments unless the TENREHTE products are
specifically designated by TENREHTE as military-grade or certified for aerospace
operation. Only products designated by TENREHTE as military-grade meet military
specifications. Buyer acknowledges and agrees that any such use of TENREHTE products
which TENREHTE has not designated as military-grade is solely at the Buyer’s
risk, and that Buyer is solely responsible for compliance with all legal and regulatory
requirements in connection with such use.
TENREHTE products are neither designed nor intended for use in
automotive applications or environments unless the specific TENREHTE products are
designated by TENREHTE as compliant with ISO/TS 16949 requirements. In any case of such
use of non-designated products, TENREHTE will not be responsible for any failure to
meet ISO/TS 16949 requirements.
Buyer represents that it has
all necessary expertise in the safety and regulatory ramifications of its applications,
and Buyer acknowledges and agrees that it is solely responsible for compliance with all
legal, regulatory and safety-related requirements concerning its products and any use
of TENREHTE products in Buyer’s applications, notwithstanding any
applications-related information or support that may be provided by
TENREHTE.
- Notwithstanding anything to the contrary, (i) SOFTWARE PRODUCTS
, (ii) EXPERIMENTAL PRODUCTS, (iii) PROTOTYPE PRODUCTS, (iv) DEVELOPMENT PRODUCTS,
and (v) PRE-PRODUCTION PRODUCTS ARE PROVIDED “AS IS” AND “WITH ALL
FAULTS.” TENREHTE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING SUCH
SOFTWARE PRODUCTS AND EXPERIMENTAL PRODUCTS AND PROTOTYPE PRODUCTS AND DEVELOPMENT PRODUCTS
AND PRE-PRODUCTION PRODUCTS, INCLUDING BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
- Notwithstanding anything to the contrary, Buyer represents that it has a quality control system and Buyer represents that it has all necessary expertise to verify at receiving inspection that product provided by TENREHTE is in accordance with Buyer specifications. Buyer acknowledges and agrees to inform TENREHTE when a TENREHTE product does not conform to Buyer specifications upon receiving inspection not more than one (1) month after original shipment by TENREHTE. TENREHTE shall not be liable for any TENREHTE product that does not conform to Buyer specifications due to Buyer's failure to perform receiving inspection more than one (1) month after original shipment by TENREHTE.
- Limitations and Damages Disclaimer
- General Limitations
IN NO EVENT SHALL TENREHTE BE LIABLE FOR ANY SPECIAL, COLLATERAL,
INDIRECT, PUNITIVE, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES IN CONNECTION WITH
OR ARISING OUT OF THIS CONTRACT OR THE USE OF THE GOODS PROVIDED HEREUNDER, REGARDLESS
OF WHETHER TENREHTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCLUDED
DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, COST OF REMOVAL OR REINSTALLATION, ANCILLARY
COSTS TO THE PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, RETESTING, OUTSIDE COMPUTER
TIME, LABOR COSTS, LOSS OF GOODWILL, LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OF USE,
LOSS OF DATA, OR BUSINESS INTERRUPTION. NO CLAIM, SUIT OR ACTION SHALL BE BROUGHT
AGAINST TENREHTE MORE THAN ONE YEAR AFTER THE RELATED CAUSE OF ACTION HAS
OCCURRED.
- Specific Limitations
IN NO EVENT SHALL TENREHTE’S AGGREGATE LIABILITY FROM ANY
WARRANTY, INDEMNITY, OR OTHER OBLIGATION ARISING OUT OF OR IN CONNECTION WITH THIS
CONTRACT, OR ANY USE OF ANY TENREHTE PRODUCT PROVIDED HEREUNDER, EXCEED THE TOTAL
AMOUNT PAID TO TENREHTE FOR THE PARTICULAR UNITS SOLD UNDER THIS CONTRACT WITH RESPECT
TO WHICH LOSSES OR DAMAGES ARE CLAIMED. THE EXISTENCE OF MORE THAN ONE CLAIM AGAINST
THE PARTICULAR UNITS SOLD TO BUYER UNDER THIS CONTRACT SHALL NOT ENLARGE OR EXTEND THIS
LIMIT.
- BUYER UNDERSTANDS AND AGREES THAT THE FOREGOING LIABILITY
LIMITATIONS ARE ESSENTIAL ELEMENTS OF THIS CONTRACT AND THAT IN THE ABSENCE OF SUCH
LIMITATIONS THE MATERIAL AND ECONOMIC TERMS OF THIS CONTRACT WOULD BE SUBSTANTIALLY
DIFFERENT.
- Cancellations and Rescheduling
No cancellation or rescheduling of product by Buyer within thirty
(30) days of TENREHTE’s estimated shipping date for such product will be
accepted. Any cancellation or rescheduling of product by Buyer more than thirty (30),
but less than ninety (90), days before TENREHTE’s estimated shipping date for
such product may result in a charge to Buyer. Such charge, if any, shall be reasonably
determined by TENREHTE based on factors such as whether the product was manufactured
specifically for Buyer, TENREHTE’s ability to change its production schedule
within the period of notice provided by Buyer, whether TENREHTE acquired or allocated
particular supplies or equipment to meet Buyer’s order and such other factors as
reasonably determined by TENREHTE. Orders may be cancelled or rescheduled by Buyer more
than ninety (90) days before TENREHTE’s estimated shipping date for such product
at Buyer’s discretion and without charge.
- Non-waiver of Default
In the event of any default by Buyer, TENREHTE may decline to make
further shipments. If TENREHTE elects to continue to make shipments, TENREHTE’s
action shall not constitute a waiver of any such default or affect TENREHTE’s
legal remedies for any such default.
- Governing Law
This contract shall be governed by and interpreted in accordance
with the laws of the State of New York, without reference to conflict-of-laws
principles. If for any reason a court of competent jurisdiction finds any provision of
this contract to be unenforceable, that provision will be enforced to the maximum
extent possible to effectuate the intent of the parties, and the remainder of this
contract will continue in full force and effect. This contract shall not be governed by
the United Nations Convention on Contracts for the International Sale of Goods, or by
the Uniform Computer Information Transactions Act (UCITA). Buyer agrees that
non-exclusive jurisdiction for any dispute arising out of or relating to this contract
lies within courts located in the State of New York and consents to venue in Monroe
County, New York. Notwithstanding the foregoing, any judgment may be enforced in any
United States or foreign court, and TENREHTE may seek injunctive relief in any United
States or foreign court.
- Dispute Resolution
The parties hereby agree that all disputes and differences arising
from the execution of, or in connection with this contract shall be settled through
friendly consultations by both parties. To this effect, they shall consult and
negotiate with each other, in good faith and understanding of their mutual interests,
to reach a just and equitable solution satisfactory to both parties. If the
parties do not reach such solution within a period of thirty days after receipt of a
notice from one party to the other requesting mediation, or such further period the
parties shall agree to in writing, then the disputes or differences shall be settled in
accordance with the arbitration provisions hereunder.
Any controversy or claim arising out of or relating to this
contract, or the breach thereof, that was not settled after mediation, shall be
determined by binding arbitration administered by the American Arbitration Association
in accordance with its International Arbitration Rules.
There shall be limited discovery prior to the arbitration hearing
as follows: (a) exchange of witness lists and copies of documentary evidence and
documents relating to or arising out of the issues to be arbitrated, (b) depositions of
all party witnesses and (c) such other depositions as may be allowed by the arbitrator
upon a showing of good cause. Depositions shall be conducted in accordance with
the New York Code of Civil Procedure, the arbitrator shall be required to provide in
writing to the parties the basis for the award or order of such arbitrator, and a court
reporter shall record all hearings, with such record constituting the official
transcript of such proceedings.
The number of arbitrators
shall be one. The place of arbitration shall be in Rochester, New York, USA. The
arbitration shall be held, and the award shall be rendered, in English.
- Export Control
- Buyer agrees that unless prior authorization is obtained from
the U.S. Department of Commerce, neither Buyer nor its subsidiaries shall export,
re-export, or release, directly or indirectly, any technology, software, or software
source code (as defined in Part 772 of the Export Administration Regulations of the
U.S. Department of Commerce (“EAR”)), received from TENREHTE, or export,
re-export, or release, directly or indirectly, any direct product of such technology,
software, or software source code (as defined in Part 734 of the EAR), to any
destination or country to which the export, re-export or release of the technology,
software, software source code, or direct product is prohibited by the EAR. Buyer
furnishes the assurances provided herein to TENREHTE in compliance with Part 740
(Technology and Software Under Restriction) of the EAR.
- Buyer further agrees to obtain any necessary export license or
other documentation prior to the exportation or re-exportation of any product,
technical data, software or software source code acquired from TENREHTE under this
contract or any direct product of such technical data, software or software source
code. Accordingly, Buyer shall not sell, export, re-export, transfer, divert or
otherwise dispose of any such product, technical data, software or software source
code directly or indirectly to any person, firm, entity, country or countries
prohibited by US or applicable non-US laws. Further, Buyer shall give notice of the
need to comply with such laws and regulations to any person, firm or entity which it
has reason to believe is obtaining any such product, technical data, software or
software source code from Buyer with the intention of exportation. Each party shall
secure, at its own expense, such licenses and export and import documents as are
necessary for each respective party to fulfill its obligations under this contract.
If government approvals cannot be obtained, TENREHTE may terminate, cancel or
otherwise be excused from performing any obligations it may have under this
contract.
- Any product export classification made by TENREHTE shall be for
TENREHTE’s internal use only and shall not be construed as a representation or
warranty regarding the proper export classification for such product or whether an
export license or other documentation is required for the exportation of such
product. This Section 12 shall survive termination of this contract.
- U.S. Government Contracts
If the products are to be used in a U.S. Government contract or
subcontract, those mandatory clauses, except as noted below, of the applicable U.S.
Government procurement regulations shall be incorporated by reference. Unless otherwise
agreed upon in writing, certified cost or pricing data will not be provided and Cost
Accounting Standards, Defective Pricing, and Audit requirements will not
apply.
- Assignment
This contract shall not be assignable by Buyer without
TENREHTE’s prior written consent. Any unauthorized assignment shall be null and
void.
- Restrictions and Notices:
- Notwithstanding anything to the contrary, (i) PRE-RELEASE
PRODUCTS, (ii) EVALUATION PRODUCTS, (iii) EXPERIMENTAL PRODUCTS, (iv) PROTOTYPE
PRODUCTS, (v) DEVELOPMENT PRODUCTS, and (vi) PRE-PRODUCTION PRODUCTS (such items
together as the “VALIDATION PRODUCTS”) are provided FOR ENGINEERING
DEVELOPMENT, DEMONSTRATION, AND / OR EVALUATION PURPOSES ONLY.
- Buyer acknowledges and agrees to all the terms of the additional
information and warnings from TENREHTE provided with the VALIDATION PRODUCTS received
by Buyer.
- Buyer acknowledges and agrees to all the terms of the additional
product labels TENREHTE attached to the VALIDATION PRODUCTS received by
Buyer.
- Notwithstanding anything to the contrary, VALIDATION PRODUCTS
are provided prior to compliance testing to safety, immunity, or emissions
requirements and/or standards set forth by local governing bodies and are made
available solely to allow the Buyer to determine whether such items would be further
purchased if offered at a future date by TENREHTE as a finished product. Among other
things, Buyer will be responsible to take whatever measures may be required to
correct any interference with radio communications, at its own expense, if such
measures are necessary.
- Buyer assumes all responsibility and liability for proper and
safe handling of the VALIDATION PRODUCTS. Further the Buyer is responsible for
ensuring that any contacts or interfaces between such items and any human body are
designed to be safe and to avoid the risk of electrical shock. Buyer shall only
assign technically qualified experts who are familiar with the dangers and
application risks associated with handling electrical components, subsystems and
systems to use the VALIDATION PRODUCTS, and that such use takes place solely in a
controlled environment.
- Notwithstanding anything to the contrary, VALIDATION PRODUCTS
are Non-Cancelable, Non-Returnable ("NCNR"). Unless otherwise authorized by TENREHTE,
all VALIDATION PRODUCTS are Non-Cancellable once the Buyer’s order has been
accepted by TENREHTE. Excluding VALIDATION PRODUCTS returned for warranty service,
unless otherwise authorized by TENREHTE all VALIDATION PRODUCTS are Non-Returnable,
and TENREHTE has no obligation to accept the return of any of any VALIDATION PRODUCTS
for whatever reason.
- Entire Agreement
This contract constitutes the entire agreement between the parties
relating to the sale of the products and supersedes all previous communications,
representations, or agreements, either oral or written, with respect to the subject
matter hereof. No prior representations or statements relating to the sale of the
products made by any TENREHTE representative, which are not stated herein, shall be
binding on TENREHTE. No addition to or modification of any provision of this contract
shall be binding upon TENREHTE unless made in writing and signed by a duly authorized
TENREHTE representative. No course of dealing or trade usage or course of performance
shall be relevant to explain or supplement any term in this contract. These terms and
conditions shall prevail notwithstanding any different, conflicting or additional terms
and conditions that may appear on any purchase order or other writing not expressly
incorporated herein, including but not limited to data sheets, application notes and
purchase order acknowledgements. The section headings contained in this contract are
for reference purposes only and shall not affect in any way the meaning or
interpretation of this contract.
20 January 2020
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